Privacy Policy
Effective Date: May 20, 2026
Welcome to Machine Chimp (“Machine Chimp”, “we”, “our”, or “us”).
Machine Chimp is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. About Machine Chimp
Machine Chimp is a platform for pre-owned heavy machinery and related industrial services across various industry verticals. Users can:
- Browse pre-owned machines listed for sale
- List machines for sale
- Search for service providers for AMC/CMC contracts
- Search for spare parts
- Post machinery-related service requirements
- Find compliance and licensing vendors
- Create service provider profiles
2. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, submit forms, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Business details voluntarily submitted by users
b) Account Information
When users create an account, we may collect:
- Username
- Login credentials
- Profile information
- Listings and service-related content uploaded by users
c) Usage Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring URLs
d) Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Support marketing and newsletter activities
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Create and manage user accounts
- Enable users to buy, sell, and search for machinery and services
- Respond to inquiries and support requests
- Send newsletters and marketing communications
- Improve platform performance and user experience
- Monitor website usage and analytics
- Detect fraud, abuse, or unauthorized activity
- Comply with legal obligations
4. Email Marketing & Newsletters
By providing your email address, you may receive:
- Newsletters
- Platform updates
- Promotional communications
- Industry-related information
You may opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at support@machinechimp.com.
5. Sharing of Information
We do not sell personal information to third parties.
We may share information with:
- Service providers assisting in website operations
- Analytics providers
- Legal authorities when required by law
- Business partners where necessary to provide services requested by users
Any third-party service providers are expected to maintain appropriate confidentiality and security standards.
6. Data Retention
We retain personal information only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
- Enforcing agreements
Users may request deletion of their account and personal data by contacting us.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no internet-based platform can guarantee absolute security.
8. Your Rights
Depending on applicable laws, including GDPR where relevant, users may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of data
- Restrict processing
- Object to certain processing activities
- Withdraw consent
- Request data portability
To exercise these rights, contact us at support@machinechimp.com.
9. GDPR Compliance
For users located in the European Economic Area (EEA), Machine Chimp processes personal data under lawful bases including:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
EEA users may contact us regarding any GDPR-related concerns or requests.
10. Children’s Privacy
Machine Chimp is not specifically directed toward children under the age of 18.
While the website content is generally safe, our services are intended primarily for business and industrial users. We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, please contact us for removal of such data.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites.
Users are encouraged to review the privacy policies of third-party websites they visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page along with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Machine Chimp
Website: www.machinechimp.com
Email: support@machinechimp.com